1. Home
  2. Patient Resources

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Carol Stream Animal Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (630) 462-7888

"Our regular Vet couldn't get our St Bernard in for an emergency because they were overbooked and short staffed They recommended Cleveland Rd Animal Hospital . I called, told them what I thought she had and they got us in right away (even though we had never been there before) . They confirmed what we thought was wrong and did an emergency surgery that day (which saved her life) ! Now Kota is resting at home and doing very well . Everyone that we dealt with was amazing, from the receptionist to the vet tech, to the Vet ! They called giving us updates throughout the day and called this morning to check and make sure Kota was doing OK. I don't generally do reviews but they have earned it ! Thank you so much to Everyone at Carol Stream Animal Hospital, you folks are great !!"

Chad Brinker

(630) 462-7888 Appointments
Arrow up icon Top