"This is not my normal vet, but we had an emergency and our dog was actively choking with labored breath, and Carol Stream Animal hospital was the closest option. I walked in with my dog in distress; there was a tech up front who took one look at my pup and rushed to help. The receptionist helped me clean myself up, as my dog had an accident due to her distress. The receptionist took my information and got me settled while I waited. The tech checked back in with me for a history while the team worked to help my dog. Once my dog was no longer in immediate danger Dr. McCarthy came in and talked to me, she kept me informed on my dogs progress and was very personable and kind. Everyone was professional and caring during a very intense and scary situation. Both my dog and I got everything we needed out of the situation. Cannot commend them enough for acting fast when they noticed my dog's condition and for keeping me informed while prioritizing my dog. I didn't think I would be going home with my dog, but they made sure I did."
jessica P.
